1. Liability Policies Wag & Wheels, LLC, agrees to provide services stated in this contract in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Wag & Wheels, LLC unless arising from gross negligence on the part of Wag & Wheels, LLC. Client agrees to notify Wag & Wheels, LLC of any concerns within 24 hours of returning home. Returning home or visiting home while pet sitting: a. Wag & Wheels, LLC shall not be held responsible for pets that cause damage to furniture, flooring/woodwork, carpeting, walls etc. while the pet sitter is not present and/or when the pet returns home. b. Wag & Wheels, LLC shall not be held responsible for the loss, injury, death, or actions of any pet(s) the client has let outside or has instructed Wag & Wheels, LLC to allow outside while sitter is not there. *This includes pets with doggie doors and outdoor pets. c. The client understands that all pets (where appropriate) must have a veterinarian and must be up to date on the rabies vaccination. Proof of vaccination is required. Client agrees to reimburse Wag & Wheels, LLC Pet Care for all costs (including, but not limited to, medical care and lost wages) associated with contracting any ailments while exposed to pet(s). d. No fence system is 100 percent secure for your pet’s safety. Wag & Wheels, LLC does not accept responsibility or liability for any pets that escape, are injured, become lost or fatally injured when left outdoors or given access to fenced in areas. This included electronic, wood, metal and all other fence types. All pets with electronic fences must wear their collars with fresh batteries. Likewise, Wag & Wheels, LLC is not responsible or liable for pets that escape, are injured, become lost, or fatally injured when outdoors in areas that are NOT fenced in. Wag & Wheels, LLC is not responsible for critters or animals i.e. coyotes, snakes, etc. that enter client’s yard or jump client’s fence and injure or fatally attack client’s pet(s). e. Wag & Wheels, LLC Pet Care will not sit for acutely ill animals or those with uncontrolled medical conditions. We suggest that your pet board with a veterinarian. f. Wag & Wheels, LLC Pet Care does not accept aggressive animals. If pet(s) exhibits aggressive behavior that poses a risk to the pet sitter or prohibits them from caring for the pet(s), service will not be provided. Client agrees to be responsible for all costs (including, but not limited to, medical care, attorney fees, etc.) if client’s pet(s) should bite another person or animal. g. Due to pet(s) excitement to see us, “door darting” may be attempted and an escape could occur. We take every precaution to prevent this from occurring and require that all dogs and cats under our care wear a collar with an ID tag or collars with the pet’ name and owner’s phone number embroidered or indelibly marked onto the collar. h. Client authorizes Wag & Wheels, LLC to obtain the services of a locksmith should a key, lock pad, keyless entry electronic door pad, or garage door opener malfunction. Client is responsible for all charges. i. Client is responsible for making arrangements for snow removal. Visits may not be made in snow covered driveways and/or walkways because of safety reasons. j. Wag & Wheels, LLC will not be responsible for any keys the client has asked to be mailed. k. Job sharing is not covered under our insurance. We can NOT be responsible for your pet or home if another service provider, friend or family member enters your home while we are not there.

2. While your pet is staying with us, they may possibly be in proximity with, or exposed to other pets. A. You acknowledge and agree that in the unlikely event, your pet is injured by another pet, you will not hold us responsible for the injury. B. If your pet injures another pet, you will be solely responsible for any injury that occurs, whether to your pet or another. C. Communicable diseases: All pets staying with Wag & Wheels are required to be fully vaccinated. We recommend all vaccines and boosters are completed at least one week prior to your drop-off date in order for your pet to receive the full benefit of those vaccines. However, it is still possible for a pet to become ill, even when vaccinated, especially when stressed by being away from home. This is not due to any circumstances or conditions, and you agree that you will not hold us liable in the event your pet becomes ill during or after its stay.

3. Cancellation Policy A. Cancellations must be received at least 14 days prior to the scheduled service to receive 25% credit back B. Cancellations must be received at least 7 days prior to the scheduled service to not be charged the full amount of pet sitting request.

4. Cancellation of Contract Wag & Wheels, LLC reserves the right to deny service or terminate service if job differs from original consult (including, but not exclusive to raspatory illness, any other contagious illness, bone fractures or any other injures and/or illness that wag & Wheels was not made aware of) or if the job poses safety issues or financial concerns and the cancelation policy will still apply. Wag & Wheels, LLC also reserves the right to deny service or terminate service if illnesses or injuries occur, or, if incompatibility or inappropriate or uncomfortable situations arise. If dangerous or destructive behaviors preclude Wag & Wheels, LLC from providing further care of pet(s), client authorizes pet(s) to be placed in a kennel, with all charges therefrom to be charged to client. Client releases Wag & Wheels, LLC from any and all liabilities related to transportation of pet(s). Client may terminate this agreement at any time in writing and agrees to pay immediately any outstanding service invoices. Client agrees to arrange for another qualified sitter to fulfill the responsibilities set forth in this contract.

5. Emergencies Client agrees to authorize Wag & Wheels, LLC to handle any emergencies that may arise. Wag & Wheels, LLC will make every effort to contact client, however client gives Wag & Wheels, LLC authority to act in the pet’s/home’s best interest. Client agrees to an hourly rate of $30 is for all medical emergencies. If pet(s) become ill while under the care of Wag & Wheels, LLC, client authorizes Wag & Wheels, LLC to transport the pet(s) to client’s veterinarian or to one who is available, including after-hour emergency clinics. Client agrees to reimburse Wag & Wheels, LLC for any medical expenses incurred within five days of returning home or a late charge of $20 will be applied. Client releases Wag & Wheels, LLC from any and all liabilities related to treatment and transportation resulting from emergencies. During a home emergency/ issue (utility outage, security issue, fire, damage, etc) Wag & Wheel will contact you RIGHT away. In the event you do not answer, we will contact your emergency contact. If needed, pet(s) may be relocated to a safe area (our home or a hotel) until the issue is resolved. Wag & Wheels, LLC requires you to have a secondary responsible party to take care of your pet(s) in the event of unforeseen circumstances beyond our control such as inclement weather, natural disasters, and acts of terrorism. Wag & Wheels, LLC is entrusted to use best judgment in caring for your pet(s) and home and will be held harmless for consequences related to such decisions. In the event of personal emergency or illness of Pet Sitter, client authorizes Wag & Wheels, LLC to arrange for another qualified person to fulfill responsibilities as set forth on this contract. Every attempt will be made to notify client regarding such situation.

6. Payment Arrangement Client acknowledges that payment is due immediately upon first day of scheduled service period in an agreed specified location. A 25% nonrefundable deposit is due upon accepting Quote or booking services and is applied towards final bill. In the event of additional unforeseen visits or other costs (such as food, supplies, vet fees, etc.), payment is expected within five days of the completion of services or a late charge of $20 will be applied

7. Updates Client is responsible for providing Wag & Wheels, LLC with updates or changes regarding care of your pet(s) health, feeding schedule, behavior, etc.

8. Confirm Travel Plans Client agrees to Wag & Wheels, LLC three days prior to departure to confirm travel plans.

9. Video Surveillance Use of Video Surveillance If you will be using surveillance cameras in the home, please initial below. We require that cameras not be allowed in restrooms or rooms used for overnight services ( including comma area, they must be turned OFF). Wag & Wheels has the right to turn off or unplug any camera on the INSIDE if the home. You agree not to share any video of Wag & Wheels LLC staff on social media or any other venues without our knowledge of or approval.

10. Returning Home Early From a Trip Wag & Wheels, LLC does NOT provide refunds or future credits for pre-paid services rendered. No refund or credit for early return, unless in cases of extreme emergency (i.e. death in family, or major family illness). This policy is in effect to ensure that we adhere to our strict no overbooking policy, which means we may turn away other clients to hold a spot for your pet to ensure they receive the personal love and care they deserve.

11. Upon Returning Home A. If the pet is dropped off while the client is not present and instructed to return prior to the client’s return, the Client agrees to notify Wag & Wheels, LLC via text or phone upon the day/night of returning home from a trip to confirm they are home safely.

12. Veterinarian release During my absence, wag & Wheels, LLC will be caring for my pet(s). In the event of an emergency, I authorize you (veterinarian) to administer medical treatment and will be responsible for payment to you (veterinarian) upon my return. I, Client ( see signature below), give Wag & Wheels, LLC permission to transport my pet(s) to the above veterinarian and authorize treatment in the event of an emergency or sickness. If this veterinarian is not available, I authorize Wag & Wheels, LLC to transport my pet(s) to a veterinarian of choice and authorize treatment. If emergency care is needed after regular office hours, my pet(s) may be taken to the nearest Veterinarian Emergency Clinic/Hospital. I give permission to Wag & Wheels, LLC to approve treatment up to $ SEE AMOUNT BELOW (input maximum dollar amount or “no limit”). I agree to be responsible for all charges upon my return including, but not limited to, vet fees, extra visit fees and transportation fees. I agree to authorize veterinarian to euthanize my pet in extreme circumstances after all reasonable attempts have been made to reach me or my emergency contact. I agree that Wag & Wheels, LLC is released from all liability related to transportation to and from veterinarian and treatment for sickness or emergency.This release will remain valid for 12 months of sign date.

PLEASE NOTE: · The utmost care will be given in watching your pet(s). However, due to the extreme unpredictability of animals we cannot accept responsibility for any mishaps of any extraordinary or unusual nature (i.e. animal bites, furniture damage, accidental death, etc.) or any complications in administering medications to the animal(s). Nor can we be liable for injury, disappearances, or death of pet(s) with access to the outdoors. · For all Dog walk & Transport waiver please refer to Pet Walking and Transport waiver(required) in your portal Client acknowledges that by signing below, he/she fully understands and agrees to the contents of this contract.

By Sign you agree to the above and validate all the information is true. This FORM is valid for 12 months from sign date

Wag & Wheels contact you as soon as possible to confirm if we are or are not available for the time frame above. Wag & Wheels will ask for a 25% deposit to hold the dates above. If you have any questions please feel free to contact us! (603) 696-2924 info@wagnwheelsnh.com