Dog Boarding Waiver 1. Liability Policies Wag & Wheels, LLC agrees to provide boarding services in a reliable and trustworthy manner. As a condition of these services, the client expressly waives any claims against Wag & Wheels, LLC unless arising from gross negligence. The client agrees to notify Wag & Wheels, LLC of any concerns within 24 hours of picking up their pet. a. Wag & Wheels, LLC is not responsible for pets that cause harm to themselves, other pets, or property due to their behavior or pre-existing conditions. b. The client is required to provide proof of up-to-date vaccinations, including rabies, prior to boarding. Wag & Wheels, LLC will not be liable for any illnesses contracted due to incomplete or missing vaccinations. c. Wag & Wheels, LLC does not accept responsibility for pets that escape, are injured, or become lost while in secure outdoor or indoor environments unless due to gross negligence. d. Wag & Wheels, LLC reserves the right to refuse boarding for acutely ill or aggressive animals. If a pet becomes unmanageable or poses a risk, services will be terminated, and the pet may be relocated at the client’s expense. e. All pets must wear identification tags with the owner’s contact information during their stay. 2. Health and Safety** a. All pets must be free from communicable diseases and parasites before boarding. If any issues arise, the client is responsible for veterinary expenses. b. Pets may interact with other boarded animals. If your pet is injured or injures another pet, the client assumes full responsibility for any resulting veterinary or medical costs. c. Stress-related illnesses can occur in a boarding environment despite proper care. The client agrees not to hold Wag & Wheels, LLC liable for such occurrences. 3. Emergencies** In the event of an emergency: a. Wag & Wheels, LLC will attempt to contact the client or their emergency contact. If unavailable, Wag & Wheels, LLC is authorized to act in the pet’s best interest, including seeking veterinary care. b. Clients are responsible for all costs incurred during emergencies, including transportation and treatment fees. An emergency fee of $30/hour may apply. 4. Payment and Cancellation Policies** a. A non-refundable deposit of 25% is required upon booking. The remaining balance is due at drop-off. b. Cancellations must be made at least 14 days in advance to receive a partial credit. Cancellations made within 7 days will result in forfeiture of the full amount. c. No refunds are provided for early pick-ups or unused days. 5. Facility Use** a. Wag & Wheels, LLC ensures that all boarding areas are clean, safe, and secure. However, no facility can guarantee a 100% risk-free environment. b. Clients must provide all necessary supplies, including food, medications, and comfort items. Additional fees may apply if supplies are not provided. 6. Acknowledgment and Agreement** By signing below, the client acknowledges and agrees to the terms and conditions outlined in this waiver. This agreement is valid for 12 months from the sign date.